Resources

Our blog shines light on community management and all things social.

How to Measure Social Media Success

Feeling confused and overwhelmed by your social media dashboard? Don’t worry – we understand your frustrations. With social channels adding new analytic measurements seemingly every week, it can feel nearly impossible to keep up with it all. 

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Ricardo Simões

ICUC Employee Spotlight: Ricardo Simões

We had the pleasure of chatting with gamer, remote worker, shy-but-not-so-shy Senior Content Specialist Ricardo. As it turns out, there is a viral trend running through ICUC: our employees love being around each other, even if it’s all virtual, and Ricardo’s opinion is no different.

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Top 5 Tips to be the Most Engaged Brand on TikTok

If we can be sure about anything from the year 2020, it is that TikTok rose in the ranks. With 680 million active users worldwide, and video and music content to attract endless scrolls and an entirely new user generation, brands are now seeing the serious benefits of upping their community engagement in this rapidly growing social sphere.

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