Food & Beverage

Grab a seat at the table for your community

Food is a centerpiece of community building. Our 250+ team is built to satisfy both the passionate critics and the main dish enthusiasts during connection or crisis. With 24/7, global touch points, we’ll improve your customer’s interactions online, so they walk-in happy offline.

hungry people having a meal together

Connect, engage and grow at scale

With a team of over 250 content specialists and community managers, we become an extension of your brand, fostering vibrant conversations building loyalty and growth.

Optimize customer service with speed and accuracy

Through data-driven strategy and reporting, our teams are equipped with the social listening tools to understand, report & act across digital touchpoints with speed and accuracy to answer customer inquiries and resolve feedback.

Transform customer sentiment with top tier review management & outreach

Review management is essential in the hyper-competitive F&B industry. Gone unaddressed, one negative customer review or comment can deter hundreds from placing an order or booking a table. With ICUC’s customer service teams, we don’t just address customer concerns at speed, we establish loyal diners who want to come back.



Without ICUC
Ready to talk?
Book a Meeting

Ready to turn your social media channels into a force for your business’s success? We’re here 24/7 to engage your customers, build your reputation, manage any level of crisis, and more.

I hit submit. What happens now?
  1. Expect to hear from our growth team in 24 hours.
  2. We’ll book a discovery call to identify your brand’s online business challenges.
  3. Once partnered, our team begins our 4-step onboarding process to build a custom program addressed to your specific needs.
Connect with our team using the form below,
or give us a call at 1-800-710-2713.