![shoks logo](https://icuc.social/wp-content/uploads/2022/08/shoks-white-logo.webp)
OUR RESULTS
With ICUC’s full customer insights and service package, Shokz dramatically changed its customer service portfolio:
- Maintained a positive or neutral sentiment for all of 2021
- Increased engagement YOY by 10,000 items
- Decreased customer response time by 50%