ICUC

Services

Services

Community management

Proactively engage your online community with 24/7 coverage, all year round.

Social Media Moderation

Protect your brand reputation, knowing your brand is in safe hands the moment a crisis hits.

Social Listening & Reporting

Know who is talking about your brand, your competitors, and your verticals, all the time and in real-time.

Online Review Management

Know when, where, and how to respond to both your customer reviews and company reviews.

Consumer Insights

Understand the nuanced needs and behaviors of your customers across the web and social.

Social Media Strategy

Transform your content and brand voice optimized for audience engagement and cross-channel brand alignment.

Digital Customer Care

Obtain full-service digital customer service coverage specific to your channels. Yes, even on holidays.

Regulated-Industry Specific

For regulated industries like pharmaceuticals and healthcare, we protect the health and safety of your customers, patients & physicians.