Pharmaceutical & Healthcare Brands


Pharmaceutical & Healthcare Brands

Meet and surpass regulatory hurdles with an A-team who knows your problems, and how to solve them.

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For regulated brands, there is so much more to marketing than just content and engagement. The regulatory laws, requirements, and guidelines are substantial. Online moderation is a ride that never stops: Facebook, TikTok, Tumblr, Snapchat, Instagram, public forums, Yelp, Google Reviews – all these domains need different oversight, different messaging, different skills.

When it comes to regulated industries in healthcare and pharmaceuticals, adverse events and crisis moments on the web don’t just affect your bottom line, they are a risk to real human health.

Good news: that’s what ICUC does. It’s our world. Our global team of over 250 moderation experts works 24/7/365. We’re never down. Our human-led, tech-enhanced regulated teams are not only by here as your front-line of preparation and defense to regulatory challenges… we’re here to engage, track, and anaylze meaningful interactions with the patients and HCPs who need it the most.

ICUC’s Regulated Services

24/7 Compliance
Monitoring & Reporting

Adverse Event Moderation

Patient & Provider Engagement

Campaign Strategy & Execution

AI technology

Ensure brand and patient protection, while growing and expanding your brand’s reach and loyalty.

Derive actionable customer insights from our in-depth social media analysis and custom reporting solutions

Promote new leads and drive sales by identifying critical content moments and engagement peaks

Build your brand voice different from your competitors, and surpass big pharma brands
Identify unique pain points in the patient journey to position your brand as the best partner for improving health and

Listen to and monitor cross-channel patient, physician, and payer conversations

Refine your key messaging backed by 15+ years of insight and experience in the regulated world

Ready to talk?

Book a Meeting

Ready to turn your social media channels into a force for your business’s success? We’re here 24/7 to engage your customers, build your reputation, manage any level of crisis, and more.

I hit submit. What happens now?

  1. Expect to hear from our growth team in 24 hours.

  2. We’ll book a discovery call to identify your brand’s online business challenges.

  3. Once partnered, our team begins our 4-step onboarding process to build a custom program addressed to your specific needs.

Connect with our team using the form below,
or give us a call at 1-800-710-2713.

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Pharma Social Media Monitoring FAQ

Direct-to-consumer advertising and detailing are no longer sufficient for the modern pharma sector. In the US and UK, up to 20% of physicians now refuse to meet with pharmaceutical sales reps. Through our comprehensive social media platform and customized strategies, ICUC gives you new ways to engage your target audiences.

Regulations make social media marketing a daunting challenge. With ICUC, you have a reliable partner that can guarantee response times and ensures your brand has near-perfect compliance with regulations.

Yes! With ICUC as your strategic partner, your company will produce compelling content that aids in decision support for physicians, provides education to policy-makers, and more. Drive strategic, relevant awareness with the right audiences on Facebook, Twitter, and other relevant, niche platforms identified through our analysis of your business.

In the pharmaceutical marketplace, the product is only part of the story. Branding, and the story that you tell, is increasingly important to market share. We let you transform social media data into new ways to broaden your reach and focus your message. With a stronger brand story at your side, we help you stay one step ahead of your competitors.

Our pricing model is based on several variables:

  1. What volume of content do you need ICUC to manage?
  2. What kind of response time (SLA) are you looking for?
  3. What channels does ICUC need to manage?
  4. Are responses scripted or unique based on situations?
  5. Do you need publishing/scheduling services?
  6. What are your goals?

As you can see, it takes a conversation to get through the questions above – fill out the form on this page and we can get started!