Best Tips for Managing your Holiday Customer Service Social Media Strategy
Did you know that most of the social conversations about gifting happen the week of Christmas, not the week of Thanksgiving? Contrary to what you
Our blog shines light on community management and all things social.
Did you know that most of the social conversations about gifting happen the week of Christmas, not the week of Thanksgiving? Contrary to what you
Social Media Award Announcement! Posterscope, ICUC’s sister agency within the Dentsu Aegis Network, has won a social media award: ‘Best Integration with Social Media’ at
Marketing professionals walk a fine line between sharing helpful/interesting content and selling products or services on social media networks. On one hand, you want to
Social media community managers monitor social media round the clock for both brands and agencies. They serve as the voice of the company, building visibility
*Updated February 24, 2015 – Facebook Reactions in beta is now live globally! Hop over to Facebook.com and check out how you can engage with
Move over, square photos. Landscape and portrait modes are now allowable Instagram photo modes. Starting today, the popular photo sharing app will not only support square
Another day, another exciting Facebook update. This time, the social network is focusing on mobile-friendly features for your Facebook profile: a new profile picture video! With
Get ready. Facebook is rolling out its biggest update to Business Pages yet. And perhaps the most exciting part? These new updates are tailored for small
Instagram made the headlines this week for surpassing Twitter in terms of the number of users. There are now 400 million Instagram users, and as
From 140 characters to filtered images, the world’s largest social networks vary in growth and approach. Just like decisions made for your business, not every
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