Resources

Our blog shines light on community management and all things social.

Our “Fleet”ing Thoughts

The arrival of ‘Fleets’ into the world of Twitter, has already sparked an array of conversation surrounding how brands and audiences alike can make the best use the new feature. The nature of the debate is certainly playing out right in front of our eyes, with several different in-platform norms already surfacing and evolving by the minute, day and week in terms of user and brand behavior across this new feature.

15 Instagram Posts Ideas that Convert Like Crazy

Convincing a visitor to click that “Follow” button on your Instagram account is just the first step. Due to the nature of the platform’s cut-throat algorithm, if your audience is not consistently liking, saving, and engaging with your content, your Instagram posts will slowly start to disappear from their feeds – even if they continue to “Follow” you!

Considerations for Parler

Parler: What is it and why brands shouldn’t be quick to dismiss it? It’s no secret the drama surrounding the US election this past week

news about social media

How Social Media Can Save Lives

The potential for global upheaval through pandemic has been openly discussed for years but the speed at which COVID-19 seemingly upended the world has been

business professional engaging her social media community

4 Ways To Start Engaging Your Community

Online community management is becoming a new hub for sales and customer service interactions. Everyone is turning to online communities for answers, questions, and more.