5 Things You Need To Know About the New Twitter Dashboard
Twitter has launched a new app called Dashboard that makes it easier than ever for businesses to manage their accounts and overall strategy. The best part of this new Twitter dashboard? It’s targeted to help small and medium businesses, something that is not often done when it comes to large social networks. But what is […]
Periscope Launches Real-Time Comment Moderation
Periscope is taking new steps to shut down internet trolls. Last week the live streaming app announced that it is rolling out a new ways for users to moderate and report abuse and spam during a broadcast in the form of Periscope comment moderation. Until last week, Periscope only offered a set of tools similar to Twitter to […]
Is Twitter’s 140 Character Limit Changing?
Exciting Twitter news, brands! We have the answer to the question – is Twitter’s 140 character limit changing? The answer is “yes”. The social network is expanding the 140 character tweet, giving brands more flexibility to engage and exchange information with their audience. In the coming months, Twitter will make changes to simplify your tweets allowing users to express even […]
Creating Custom Snapchat Geofilters for Your Brand
Whether it’s a birthday party or wedding, product launch or corporate event, Geofilters make it easy for Snapchatters who are ready to share their updates and fuel their Story. With the new on-demand Geofilters, small and medium-sized businesses can get creative with their brand on Snapchat for as little as $5. Find out how to create custom Snapchat […]
What You Need To Know About Facebook Instant Articles
As promised, Facebook Instant Articles is now available to all publishers, allowing anyone to import their branded content into the social network and add it directly to a user’s News Feed. Take note publishers! You’ll want to be in the know and this blog will help you do just that. What are Facebook Instant Articles? Facebook Instant Articles […]
Facebook Updates News Feed Algorithm
Facebook is making yet another News Feed algorithm change that will determine which stories users will see on their home feed. It’s a change that will impact your brand’s content strategy now. While the network’s algorithm was previously focused on overall post engagement, greater weight will now be placed on the content you’re linking to […]
Infographic: 20 Things To Remember When Creating a Bulletproof Customer Service Plan
Building a customer service plan for your brand – especially one that involves 24/7 social support – can be difficult. How big should your Community Management team be? How often should they monitor channels? Which channels should they focus their priority on? When building a customer service plan for our clients, we encourage social media […]
SnapChat 2.0 – Their Biggest Update Yet
Snapchat 2.0 was released this week and it’s by far one of the biggest updates we’ve seen in 2016. The social network unloaded half a dozen new features to make its app more useful. Two of the biggest updates include the ability to send video calls and audio calls. “We’re excited to introduce Chat 2.0. You […]
The New Instagram Isn’t As Bad As You Think…
You found it, your holy grail social network. Your perfectly edited photos and curated content have resulted in a steady stream of new followers that actually convert to sales. Instagram, we love you. We think you’re great. We’re happy to spend a ton of time with you. But now you say you’re changing, Instagram, and […]
Twitter Adds New Customer Service Features
Is your brand using social for customer service? New features at Twitter will give your team a helping hand. The social network has recently launched two tools to help businesses provide an even better Twitter customer service experience through direct messages. Take a closer look: 1. Twitter Customer Service Over Direct Messaging The first major update allows brands to […]
