Always on. Global. Any language. Across all channels.
Our global Community Managers are embedded within your brand as an extension of your team. We embody your business ethos and values to build, scale, and engage an authentic community online, every mention, every time.
Put your comprehensive social media strategy, content development, and execution in our hands. Our content transcends “best practices” and sticks the landing for your unique enterprise.
With ICUC’s global team of specialists operating in 52+ languages, your cross-platform customer inquiries, mentions, and crisis moments are handled, tracked, and escalated with care, 24/7 + 365 days a year.
Why outsource customer care coverage?
By integrating hand-selected social listening software unique to your business needs, our teams will track, analyze, and report what is being said about your brand, without you lifting a finger. From dark social to online reviews, we’ve got you covered.
Ready to turn your social media channels into a force for your business’s success? We’re here 24/7 to engage your customers, build your reputation, manage any level of crisis, and more.