Twitter Adds New Customer Service Features
Is your brand using social for customer service? New features at Twitter will give your team a helping hand. The social network has recently launched two tools to
Our blog shines light on community management and all things social.
Is your brand using social for customer service? New features at Twitter will give your team a helping hand. The social network has recently launched two tools to
Advertisers, take note! The launch of Facebook’s newest ad platform opens up a wealth of new capabilities for all marketers. Introducing Facebook Canvas Canvas – Facebook’s
It doesn’t matter if you’re a big brand, a small brand, representing yourself, or representing a company. Social media is a veritable graveyard for those
As we mentioned last month, Facebook Reactions was in the works and we’re excited to share that the update is now live globally. This means expressing
“@IloveISIS, Welcome to the family” is a phrase that recently sent the Montreal Canadians PR team into a panic. These were the words that the
After months of user testing, Twitter just introduced a new algorithm to timelines that will show tweets out of order. But don’t worry – this
Marketing professionals walk a fine line between sharing helpful/interesting content and selling products or services on social media networks. On one hand, you want to
Social media community managers monitor social media round the clock for both brands and agencies. They serve as the voice of the company, building visibility
Another day, another exciting Facebook update. This time, the social network is focusing on mobile-friendly features for your Facebook profile: a new profile picture video! With
Get ready. Facebook is rolling out its biggest update to Business Pages yet. And perhaps the most exciting part? These new updates are tailored for small
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