Our blog shines light on community management and all things social.
Audio moderation is social media and digital moderation specific to audio and video, or any sound that flows through channels, such as TikTok and Facebook Live Audio. Moderating audio content has become increasingly difficult, as platforms push short videos with many interaction styles, from stickers to captions to songs to text overlays.
Periscope is taking new steps to shut down internet trolls. Last week the live streaming app announced that it is rolling out a new ways for users to
As promised, Facebook Instant Articles is now available to all publishers, allowing anyone to import their branded content into the social network and add it directly to a
Snapchat 2.0 was released this week and it’s by far one of the biggest updates we’ve seen in 2016. The social network unloaded half a dozen
From 140 characters to filtered images, the world’s largest social networks vary in growth and approach. Just like decisions made for your business, not every
At the core, Facebook was meant to be a customer service and fan engagement network focused on conversations with both friends and brands. Although
You hoped it wouldn’t happen, but it did. Your organization is in the midst of a social media firestorm. Someone made a mistake, an accident
If you manage multiple brand Instagram accounts (or even simply your own), you’ll understand how challenging it can be to sign in and out of
With the recent announcement of the Google and Twitter partnership, it is even more imperative for brands to think before they tweet. Social media posts showing up
Now that we’re mid-way through February (the year is already flying by!) it’s time to evaluate the success of your social media strategy for the
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