7 Things Not to Say During a Social Media Crisis
Most organizations will encounter an incident on social media. These small mistakes or learning opportunities don’t have to end in a full blown crisis.
Our blog shines light on community management and all things social.
Most organizations will encounter an incident on social media. These small mistakes or learning opportunities don’t have to end in a full blown crisis.
Determining a social media strategy requires an inordinate amount of forethought and planning. You must examine your target audience, your social channels, your messaging, and