Responding to customer reviews is not optional in today’s business environment.
Here we are already, the second quarter of 2019. How’d that happen? Time flies, like they
On March 13, an estimated 2.6 billion people were horrified by being denied customer servi
Customer service is somewhat a product of the 20th century, but times have changed.
To get the most out of chatbots, we can help.
Social Media for Healthcare - The Bookmark-Worthy Guide
In our 24/7 world, the 9-to-5 mentality is obsolete. With the internet always open for bus
For brands, the trouble is that Facebook holds all the cards. The social network chooses t
Today, a data-driven marketing strategy makes the difference between shouting into the win