ICUC is a social customer care agency delivering content moderation, community management and social listening services. With a team of over 280 multilingual specialists, ICUC provides social customer care solutions to a variety of industry leading global clients 24/7, 365.
Minimizing risk, building customer loyalty and maximizing insight through our human-powered solutions, ICUC is truly a scalable, reliable and “always on” 24×7 solution. Working as an agency partner or directly with a brand, our mission is to remind the world there are humans behind brands.
We take the most important developments in social media and online community spaces and turn them into an easy-to-read newsletter delivered to your inbox every other Tuesday.
English
UK English
German
Dutch