Harness the power of social media moderation with ICUC’s integrated, international coverage and protection services for organic and paid channels.
Crisis moments hit when we least expect them. One bad tweet or viral TikTok video can impact sales for months to follow. This is why as the global leader in community management, ICUC offers a suite of international moderation services specific to crisis moments — so your team is never alone. With us, know that your community is in good hands, and your brand image, voice, and legacy is safe around the clock.
of customers seek resolution to issues on social media platforms.
of customers favor brands that respond to their complaints over social media.
the increase in customer advocacy for brands who regularly respond to customers.
ICUC provides yearly moderation services for Visit California. Visitors from all around the world look to travel to California for the incredible views, historic landmarks, and vibrant culture. Our team helps Visit California understand online conversation to prepare meaningful content that draw s n new visitors to experience all that California has to offer.
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We take the most important developments in social media and online community spaces and turn them into an easy-to-read newsletter delivered to your inbox every other Tuesday.
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