Why Choose ICUC?
Think of us as an extension of your A-team, bringing your online community to life 24/7, 365.
UNMATCHED SOLUTIONS
We've been in business for 19+ years and counting. Our Community Management and Social Media Strategy services come unrivaled in responsiveness, expertise, and scalability.
Our #1 priority is the health and safety of your brand and community.
With more than 250 employees worldwide, ICUC is the global leader in social media community management and digital customer care. Available 24-hours a day, 365 days-a-year for 19 years and counting, our team of multilingual content and community specialists manage, moderate, monitor, and analyze millions of social media conversations and content pieces on a daily basis for some of the largest enterprise brands and their communities across the globe.
Seamless software integration
We're platform agnostic and ready to work within your technology. ICUC experts have experience with all major social media management systems, including:
Social channel platforms we support
Community-driven results
Increase your response time
Our global strategists are embedded within your team, bringing expert knowledge to your brand and alleviating pressure from your in-house team.
Grow your social audience
We track, analyze and respond to conversations across all your social channels through in-depth social listening and reporting process.
Increase online sales
ICUC helps you drive highly targeted, optimized awareness for your brand. We generate direct ROI by integrating your paid and organic social media strategy.
Protect your brand reputation
Our customized review management and crisis moderation solutions merge human expertise and end-to-end technology to monitor, engage and escalate mentions and reviews.
Ready to talk?
Ready to turn your social media channels into a force for your business's success? We're here 24/7 to engage your customers, build your reputation, manage any level of crisis, and more.
I hit submit. What happens now?
- Expect to hear from our growth team in 24 hours.
- We'll book a discovery call to identify your brand's online business challenges.
- Once partnered, our team begins our 4-step onboarding process to build a custom program addressed to your specific needs.
Book a Free Consultation