The 10 Biggest Social Media Fails of Last Year
It doesn’t matter if you’re a big brand, a small brand, representing yourself, or representing a company. Social media is a veritable graveyard for those
Our blog shines light on community management and all things social.
It doesn’t matter if you’re a big brand, a small brand, representing yourself, or representing a company. Social media is a veritable graveyard for those
As we mentioned last month, Facebook Reactions was in the works and we’re excited to share that the update is now live globally. This means expressing
“@IloveISIS, Welcome to the family” is a phrase that recently sent the Montreal Canadians PR team into a panic. These were the words that the
*Updated February 24, 2015 – Facebook Reactions in beta is now live globally! Hop over to Facebook.com and check out how you can engage with
Another day, another exciting Facebook update. This time, the social network is focusing on mobile-friendly features for your Facebook profile: a new profile picture video! With
Get ready. Facebook is rolling out its biggest update to Business Pages yet. And perhaps the most exciting part? These new updates are tailored for small
From 140 characters to filtered images, the world’s largest social networks vary in growth and approach. Just like decisions made for your business, not every
At the core, Facebook was meant to be a customer service and fan engagement network focused on conversations with both friends and brands. Although
You hoped it wouldn’t happen, but it did. Your organization is in the midst of a social media firestorm. Someone made a mistake, an accident
Most organizations will encounter an incident on social media. These small mistakes or learning opportunities don’t have to end in a full blown crisis.
We take the most important developments in social media and online community spaces and turn them into an easy-to-read newsletter delivered to your inbox.
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