ICUC is a social customer care agency delivering content moderation, community management and social listening services. With a team of over 280 multilingual specialists, ICUC provides social customer care solutions to a variety of industry leading global clients 24/7, 365.
Minimizing risk, building customer loyalty and maximizing insight through our human-powered solutions, ICUC is truly a scalable, reliable and “always on” 24×7 solution. Working as an agency partner or directly with a brand, our mission is to remind the world there are humans behind brands.
Learn how ICUC’s engagement and moderation teams support and protect global brands and their online communities.