Quantify ROI for your social activities

The world’s largest, most honest focus group

In a recent study, 57% of consumers who chose a particular healthcare facility were "strongly influenced" by that provider’s social media presence. Another report finds that 60% of doctors rely on social media to improve quality of care. So why do so many healthcare companies just use social media as a PR tool? These examples show that social media is a way to influence your consumers and improve patient outcomes. But to see a return on social media programs, healthcare companies many need to rethink the role of social media in their marketing programs.

ICUC helps healthcare companies find better outcomes with social media. Our comprehensive social media platform extends your capabilities with a team of social media experts who represent your brand 24/7/365.

  • Extend your social media capabilities with our comprehensive platform
  • Manage your online reputation and establish consumer trust
  • Created target messaging for specific audiences
  • Build an authentic community with engaging content
  • Improve your responsiveness without hiring more

The only way to understand your audience is to listen. ICUC’s team of social media experts will uncover conversations about your brand. Connect with consumers and get the results you need.

Let Us Help You Extend Your Social Media Capabilities

The challenge for Healthcare marketers

Social media isn't just a PR tool. ICUC helps healthcare companies make the most of your social media data. You are probably privy to valuable social media data without realizing it. ICUC integrates this data so you can derive insights that lead to better business outcomes.

Healthcare consumers are more empowered than ever. They do research, read reviews, and seek out perspectives. To ensure that consumers choose them, ICUC can help healthcare companies proactively manage their reputation on social media and review marketplaces.

There are many voices in healthcare. Physicians, insurers, manufacturers, and pharmaceutical companies must connect with different groups. ICUC lets you target specific segments through our powerful research and insights tools. Better understand your audience and drive conversions.

Patient-provider boundaries prevent one-to-one connections in public forums. How can such a regulated industry foster authentic connections online? ICUC has expertise in many regulated industries. We can develop a content strategy based on social media data, research, and insights to engage your audience.

Social media can be a powerful public health tool, but most medical information online is unreliable. It takes resources to ensure factual content on the social web. ICUC provides social media moderation through a global team of over 600 experts. We will comply with regulations and seek out potentially damaging content.

Solutions for every stage of the buyer’s journey

Community Management

Community Management

Channel Management

Social channel engagement & moderation

We manage social communities & user generated content for the world’s best brands offering social media management services at a global scale.

Social Content Strategy

Social Content Strategy

Plans that drive results

Social Media Content Planning & Execution

Our expert teams can develop results-driven content plans and then help you execute those plans. We strategize, build, publish and measure.

Social Customer Service

Social Customer Service

Connect ROI & Social Media

Award Winning Service

Our customer service team is dedicated to providing thoughtful, human contact that defuses frustration, leaves your customers feeling happy, and generates ROI for your brand.

Social Media Listening

Social Media Listening

Monitoring Social Channels

Monitoring Social Channels

Experiment, listen, develop, repeat. Our award winning team of social media analysts drive innovation through insight and make everything we do accountable and relevant.

Social Commerce

Social Commerce

Connect ROI & Social Media

Connect ROI & Social Media

Want to directly connect social media with revenue? We have solutions that bind the two together.

Social Content Engine

Social Content Engine

Content Production

Producing Content for your channels

We create beautiful content and we help curate great user generated content for your channels too.

Customer Insights

Customer Insights

Learn from social data

Get results from all that social data

We help you transform social media data into usable information about your audiences and opportunities.

Review Management

Review Management

Manage Reviews

Locations & Product Reviews

Minimize threats & maximize ROI opportunities from user reviews of your locations & products.

Our customers

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Next Steps

Your customers exist in a “digital first” world. ICUC has the comprehensive social listening, monitoring, and tracking tools to help you understand them. Contact us today.