© 2025 ICUC.Social. All Rights Reserved.
© 2024 ICUC.Social. All Rights Reserved.
Make Your Brand Excellence Stand Out
Online Review Management
Reviews on Yelp, Google My Business, and more are monitored and addressed around the clock.
ICUC works alongside you to deliver strategic services that support your department KPIs.
Tailored Engagement Strategies
With 24/7 Coverage,
There’s No Room For Crisis
Track Customer Sentiment & Mentions
Using AI-backed, human led social listening tools, you’ll always know where you stand.
Our teams cover direct messages, chatbots, comment feeds, review feeds, and more.
Support Customers Where They Are
Engage your consumer base, improve customer satisfaction, and prevent crises, with online reputation management.
With Us,
Your Reputation is Covered
Engage your customer care, improve satisfaction, and prevent crises with online reputation management.
Your Reputation Is Safe With Us
Why Online Review Management Matters
Consumers want to spend money at helpful companies
US consumers say they're willing to spend 17% more to do business with companies that deliver excellent service.
Most consumers find your brand online before purchasing
95% of customers read a brand’s online reviews before committing to a purchase.
When responded to, reviews support SEO
Businesses that value customer inquiries and reviews by responding and engaging, are at a search engine ranking advantage.
Engage your audience, build your brand, and cultivate community across nearly all social media platforms.
A 3 Star Business,
to a 5 Star Enterprise
With ICUC on board, Boston Pizza’s 400 franchise business went from fragmented, infrequent customer service to consistent, competitive coverage.
ICUC and Boston Pizza:
- Transformed a Response Rate (RR) from 3% to 99%
- Increased Boston Pizza’s online rating from
- Improved response timing by up to 2 business days
