Social Media Management for Brands

Community Management Excellence

We hear the concerns below from Brands all the time:

“I’m creating lots of posts, but not getting the engagement I need”

“My team needs community management support!”

“These channels are getting too busy, we can’t keep up!“

You need help keeping up and achieving your social goals. We have the experience consulting with teams like yours to create the right plan and management workflows. Developing and managing content that engages and builds your social community is our forté.

Other companies may provide social media management for brands, but we not only provide service solutions, but we deliver results that matter to your business.

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Partnering with ICUC

Partnering with ICUC means you are working with the world’s largest social media management services company – period. Once we’re part of your team, you can finally relax.

Our global community managers work with and consult to 50% of Fortune 500 businesses and truly understand social media engagement. As you focus on digital strategy, let us engage with your online community 24/7, interacting and protecting your brand online.

Over 70% of our new business comes from referrals. Our clients love us.

How do we typically start working with brands?

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Typically, we begin working with brands on a campaign basis, or by providing community management support during off-hours – evenings, weekends and any other times you might have trouble staffing people.

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Once we have established levels of trust and understanding, and have demonstrated our positive impacts on your community, we further provide value to your brand’s social voice online.

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We can provision a 24/7 365 offering, creating content, engaging with fans and followers all the while protecting your brand online.

Let’s talk about your needs

Social Media Management for Brands: Solutions for all Social Media Challenges

Community Management

Community Management

Channel Management

Social Media Community Management

We manage social communities & user generated content for the world’s best brands offering social media management services at a global scale.

Social Content Strategy

Social Content Strategy

Plans that drive results

Social Media Content Strategy

Our expert teams can develop results-driven content plans and then help you execute those plans. We strategize, build, publish and measure.

Social Customer Service

Social Customer Service

Connect ROI & Social Media

Social Media Customer Service

Our customer service team is dedicated to providing thoughtful, human contact that defuses frustration, leaves your customers feeling happy, and generates ROI for your brand.

Social Media Listening

Social Media Listening

Monitoring Social Channels

Social Media Listening Services

Experiment, listen, develop, repeat. Our award winning team of social media analysts drive innovation through insight and make everything we do accountable and relevant.

Social Commerce

Social Commerce

Connect ROI & Social Media

Social Media Commerce Solutions

Want to directly connect social media with revenue? We have solutions that bind the two together.

Social Content Engine

Social Content Engine

Content Production

Social Media Content Strategy

We create beautiful content and we help curate great user generated content for your channels too.

Customer Insights

Customer Insights

Learn from social data

Social Media Customer Insights

We help you transform social media data into usable information about your audiences and opportunities.

Review Management

Review Management

Manage Reviews

Social Review Management Services

Minimize threats & maximize ROI opportunities from user reviews of your locations & products.