Brands who partner with our global team of social media experts:
SOCIAL MEDIA STRATEGY SERVICES
From jumping on trends to creating winning content, get the data-driven insights you need to reach the right audience at the right time. Get your brand noticed (and talked about) with ICUC today.
Chosen by Fortune 500 Companies for Unmatched Expertise in Social Media Strategy Services
Why Choose ICUC as Your Social Media Marketing Agency
Beyond Standard SMM Services
Unlike other social media marketing companies that focus on vanity metrics, our social media strategy service digs deeper to understand what truly moves your business forward. We analyze audience behavior, competitive landscapes, and emerging trends to create strategies that deliver real ROI.
Be Inspired
Get fresh ideas to create more meaningful interactions with your audience.
Be Everywhere
Stay active across platforms with multilingual community management and social listening.
Be Always On
Be ready for the next trend with 24/7/365 social media marketing services.
Partner with experts to track growth, optimize strategies, and improve engagement for good.
Be Assured
Comprehensive Platform Expertise
Our digital marketing agency provides specialized strategies across every major platform—from established networks like Facebook and LinkedIn to emerging channels like TikTok and Discord. This multi-channel approach ensures your brand reaches your audience wherever they engage online.
Data-Driven Decision Making
Every recommendation we make is backed by robust analytics and industry insights. Our social media marketing strategy services translate complex data into clear action plans that align with your business objectives and drive meaningful engagement.
Measurable Results That Matter
We focus on metrics that impact your bottom line: lead generation, conversion rates, customer retention, and brand sentiment. Our SMM services company provides transparent reporting that clearly demonstrates the value of your social media investment.
Social Media Strategy Services Across All Channels
Let ICUC provide tailored strategies for each channel, including content best practices, KPI reporting, and optimization strategies for ongoing success.
With ICUC, you’ll get social media campaign plans tailored to each channel, including content best practices, KPI reporting, and optimization strategies for ongoing success.
Ready to Partner with Our Social Media Strategy Team?
Book a free Discovery Call to discuss your biggest audience challenges and your social media goals.
Uplifting Sentiment for a Global Tea Brand with Integrated Social Approach
With hundreds of thousands of conversations annually, this renowned tea brand with more than 100 years of history brought in ICUC to refresh their social media strategy, promote positive dialogue, and stay relevant in the competitive marketplace.
↗36% shift in positive sentiment in past year
↗18% follower growth YOY
CASE STUDY
Transforming a leading fast food chain’s image with comprehensive TikTok strategy
When this well-known fast food chain decided to scale their TikTok efforts, they tapped ICUC to implement the right strategy to drive more visits to their profile and more traffic to their restaurants.
↗25K+ Items moderated
↗1K Escalations / mo (avg.)
CASE STUDY
Growing a Global Management Platform with 24/7 Social Media Management Solutions
As our client expanded into EMEA to grow its online presence, they partnered with ICUC to help build out their Office of the Chief Human Resources Officer (oCHRO) Strategy including specialized products across three global markets, as well as buyer personas like Healthcare, Higher Education, Public Sector, Non-Profits, and Level 3-4 Industries.
At ICUC, we don't just manage social media—we transform it into a strategic business asset. As a premier social media agency with over two decades of experience, we deliver data-driven strategies that connect with your audience and drive measurable results.
Most social media management platforms rely on automation. ICUC brings expert-led strategy, turning your social media management software into a growth engine powered by real people.
ICUC isn’t another software social media management tool with tiered pricing. We build custom plans around your goals and tech stack—whether you use the best social media management tool or none at all.
To get started, you’ll meet with ICUC strategists, community managers, and content creators to align on your ideal audience, brand identity, global identity, and tone of voice. Together, we’ll discover what works well and where there’s room for improvement.
1. Getting to Know Your Business
To get started, you’ll meet with ICUC strategists, community managers, and content creators to align on your ideal audience, brand identity, global identity, and tone of voice. Together, we’ll discover what works well and where there’s room for improvement.
2. Developing Your Social Media Strategy
Backed by more than 20 years of experience, ICUC connects with audiences across 53 languages and regions, ensuring every interaction resonates and builds meaningful engagement.
3. Delivering Your Data-Driven Reports
ICUC anticipates and resolves issues in real-time, protecting your brand from negative comments and preventing any reputation damage.
24/7, 365 days of human-driven, tech-enhanced interactions provide personalized responses and deeper insights, creating a cleaner, more engaging social feed.
4. Optimizing Your Growth
ICUC offers social media strategies that extend to all platforms, including those without APIs, through custom strategies.
2. Developing Your Social Media Strategy
Leveraging insights from initial meetings, competitive analysis, and market research, we’ll create personalized content strategies, best practices, and recommendations across social media channels, including content guidelines and posting schedules.
3. Delivering Your Data-Driven Reports
You’ll receive reporting mechanisms to track the performance of your social media campaigns in real time, including industry-specific metrics, social sentiment, influencer activity reporting, page engagements, campaign or event reporting, live social media dashboards, competitive comparisons, and more.
4. Optimizing Your Growth
As your strategy progresses, you’ll have access to ICUC strategists to ask questions, get feedback, and determine next steps. We’re always ready to partner with your brand and execute strategies independently or alongside your in-house teams.As a social media strategy partner, we’re always looking for ways to improve and build on the progress we’ve made.