Backed by Strategic Insights
Brands who partner with our global team of social media experts:
STRATEGY SERVICES
From jumping on trends to creating winning content, get the data-driven insights you need to reach the right audience at the right time. Get your brand noticed (and talked about) with ICUC today.
Start your Strategy
Build a Global Audience with Confidence
Build a Global Audience
with Confidence
Chosen by Fortune 500 Companies for Unmatched Expertise in Social Media Strategy Services
Why Partner with ICUC?
Be Inspired
Get fresh ideas to create more meaningful interactions with your audience.
Be Inspired
Get fresh ideas to create more meaningful interactions with your audience.
Be Everywhere
Stay active across platforms with multilingual community management and social listening.
Be Always On
Be ready for the next trend with 24/7/365 social media marketing services.
Partner with experts to track growth, optimize strategies, and improve engagement for good.
Be Assured
Start your Strategy
Be Everywhere
Stay active across platforms with multilingual community management and social listening.
Be Always On
Be ready for the next trend with 24/7/365 social media marketing services.
Be Assured
Partner with experts to track growth, optimize strategies, and improve engagement for good.
Social Media Strategy Services Across All Channels
Let ICUC provide tailored strategies for each channel, including content best practices, KPI reporting, and optimization strategies for ongoing success.
With ICUC, you’ll get social media campaign plans tailored to each channel, including content best practices, KPI reporting, and optimization strategies for ongoing success.
Ready to Partner With Our Social Media Strategy Team?
Book a free Discovery Call to discuss your biggest audience challenges and your social media goals.
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With hundreds of thousands of conversations annually, this renowned tea brand with more than 100 years of history brought in ICUC to refresh their social media strategy, promote positive dialogue, and stay relevant in the competitive marketplace.
shift in positive sentiment in past year
36%
follower growth YOY
18%
Uplifting Sentiment for a Global Tea Brand with Integrated Social Approach
CASE STUDY
5 hour response time cut in half
36%
shift in positive sentiment in past year
Item jump in engagement
18%
follower growth YOY
With hundreds of thousands of conversations annually, this renowned tea brand with more than 100 years of history brought in ICUC to refresh their social media strategy, promote positive dialogue, and stay relevant in the competitive marketplace.
When this well-known fast food chain decided to scale their TikTok efforts, they tapped ICUC to implement the right strategy to drive more visits to their profile and more traffic to their restaurants.
items moderated
25K+
items escalated on average per month on TikTok communities
1K
Transforming a Leading Fast Food Chain’s Image with Comprehensive TikTok Strategy
CASE STUDY
5 hour response time cut in half
25K+
items moderated
Item jump in engagement
1K
items escalated on average per month on TikTok communities
When this well-known fast food chain decided to scale their TikTok efforts, they tapped ICUC to implement the right strategy to drive more visits to their profile and more traffic to their restaurants.
As our client expanded into EMEA to grow its online presence, they partnered with ICUC to help build out their Office of the Chief Human Resources Officer (oCHRO) Strategy including specialized products across three global markets, as well as buyer personas like Healthcare, Higher Education, Public Sector, Non-Profits, and Level 3-4 Industries.
Increase in LinkedIn &
X followers
20%
increase in engagements annually
25%
Growing a Global Management Platform with 24/7 Social Media Management Solutions
CASE STUDY
5 hour response time cut in half
20%
5 hour response time cut in half
Item jump in engagement
25%
increase in engagements annually
As our client expanded into EMEA to grow its online presence, they partnered with ICUC to help build out their Office of the Chief Human Resources Officer (oCHRO) Strategy including specialized products across three global markets, as well as buyer personas like Healthcare, Higher Education, Public Sector, Non-Profits, and Level 3-4 Industries.
Real Clients, Real Results
How We Partner for Success
1. Getting to Know Your Business
To get started, you’ll meet with ICUC strategists, community managers, and content creators to align on your ideal audience, brand identity, global identity, and tone of voice. Together, we’ll discover what works well and where there’s room for improvement.
1. Getting to Know Your Business
To get started, you’ll meet with ICUC strategists, community managers, and content creators to align on your ideal audience, brand identity, global identity, and tone of voice. Together, we’ll discover what works well and where there’s room for improvement.
2. Developing Your
Social Media Strategy
Backed by more than 20 years of experience, ICUC connects with audiences across 53 languages and regions, ensuring every interaction resonates and builds meaningful engagement.
3. Delivering Your
Data-Driven Reports
ICUC anticipates and resolves issues in real-time, protecting your brand from negative comments and preventing any reputation damage.
24/7, 365 days of human-driven, tech-enhanced interactions provide personalized responses and deeper insights, creating a cleaner, more engaging social feed.
4. Optimizing Your Growth
ICUC offers social media strategies that extend to all platforms, including those without APIs, through custom strategies.
2. Developing Your
Social Media Strategy
Leveraging insights from initial meetings, competitive analysis, and market research, we’ll create personalized content strategies, best practices, and recommendations across social media channels, including content guidelines and posting schedules.
3. Delivering Your
Data-Driven Reports
You’ll receive reporting mechanisms to track the performance of your social media campaigns in real time, including industry-specific metrics, social sentiment, influencer activity reporting, page engagements, campaign or event reporting, live social media dashboards, competitive comparisons, and more.
4. Optimizing Your Growth
As your strategy progresses, you’ll have access to ICUC strategists to ask questions, get feedback, and determine next steps. We’re always ready to partner with your brand and execute strategies independently or alongside your in-house teams.As a social media strategy company, we’re always looking for ways to improve and build on the progress we’ve made.
With over 20+ years of serving global industry leaders, ICUC presents a comprehensive Social Media Audit & Playbook.
Elevate your 2025 Social Media Presence with a Strategy Playbook
This allows brands to break free from the content competition and dive into the realm of authentic community engagement.
