Decision support for your social media team

Comprehensive suite of social media solutions

Actionable customer insights

Why pharmaceutical companies need social

It’s true: The FDA, US state-level disclosure laws, and other regulations create risk for pharmaceutical brands on social media. But market share increasingly depends on your company’s ability to communicate online. Are you ready to join the conversation?

  • ICUC works 24/7/365 to monitor, moderate, and manage social media
  • Access troves of social media data to derive actionable customer insights
  • Identify the content that most influences your customers
  • Leverage ICUC’s brand-building capabilities to differentiate from your competition
  • Rely on vigilant, real-time protection to safeguard your brand 24/7/365

ICUC provides sophisticated social listening, monitoring and tracking tools to help you listen to payers, physicians, and patients across a number of social media channels.

Let Us Help You Simplify Your Social Media Management

The challenge for pharmaceutical companies

ICUC can help you learn the strategy and tools to leverage social media data. Our sophisticated social listening, monitoring and tracking tools help you understand your audience. Uncover insights to transform your R&D programs and join the conversation.

Direct-to-consumer advertising and detailing are no longer effective. In the US and UK up to 20% of physicians now refuse to meet with pharmaceutical sales reps. ICUC gives you new ways to engages audiences with a comprehensive social media platform.

In the pharmaceutical marketplace, product is only part of the story. Brand is increasingly important to market share. ICUC lets you transform social media data into new ways to broaden your reach and focus your message. Stay ahead of competitors with a stronger brand story.

Regulations make social media marketing a daunting challenge. With ICUC you have a reliable partner that can guarantee response times. We ensure your brand has near-perfect compliance to regulations, 24/7/365.

ICUC helps you define your audience and know which messages are important. Imagine producing compelling content that aids in decision support for physicians or provides education to policy-makers. With ICUC you can drive relevant awareness with the right audiences.

Solutions for every stage of the buyer’s journey

Community Management

Community Management

Channel Management

Social channel engagement & moderation

We manage social communities & user generated content for the world’s best brands offering social media management at global scale.

Social Content Strategy

Social Content Strategy

Plans that drive results

Social Media Content Planning & Execution

Our expert teams can develop results-driven content plans and then help you execute those plans. We strategize, build, publish and measure.

Social Customer Service

Social Customer Service

Connect ROI & Social Media

Award Winning Service

Our customer service team is dedicated to providing thoughtful, human contact that defuses frustration, leaves your customers feeling happy, and generates ROI for your brand.

Social Media Listening

Social Media Listening

Monitoring Social Channels

Monitoring Social Channels

Experiment, listen, develop, repeat. Our award winning team of social media analysts drive innovation through insight and make everything we do accountable and relevant.

Social Commerce

Social Commerce

Connect ROI & Social Media

Connect ROI & Social Media

Want to directly connect social media with revenue? We have solutions that bind the two together.

Social Content Engine

Social Content Engine

Content Production

Producing Content for your channels

We create beautiful content and we help curate great user generated content for your channels too.

Customer Insights

Customer Insights

Learn from social data

Get results from all that social data

We help you transform social media data into usable information about your audiences and opportunities.

Review Management

Review Management

Manage Reviews

Locations & Product Reviews

Minimize threats & maximize ROI opportunities from user reviews of your locations & products.

Our customers

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Downloads

Download our Pharmaceutical Industry Expert Interview
Download our Pharmaceutical Industry Case Study
Download our Top Pharmaceutical Brand Survey Results

Next Steps

With ICUC, you have a trusted partner who understands pharmaceutical regulations as well as you do, and can communicate your message to any kind of audience. Contact us today.