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struggling with social content moderation?

Social Media Content Moderation

Social Media and user generated content production is on a continual rise.  Marketers need help keeping up to all this content in order to achieve their results and goals.

That’s where ICUC, global leader in social media content moderation and management services comes in. Our team of multi-lingual content and community specialists manage, moderate and monitor millions of social media conversations, comments, photographs and videos and work inside some of the largest online & social communities in the world.

We are a social media services company leading the world’s biggest brands through the integration and execution of successful marketing campaigns. We are a global team of experts (600+ people) acting as the eyes and ears for your brand.

You can’t control social media. But, you can be confident that we will protect and secure your brand. We’d love to meet you and discuss how we can help you achieve the results you want from social media.

Benefits for You

  • We can moderate and manage any type of user generated social content: posts, images, videos, comments, reviews.
  • We can support your efforts with 24/7/365 coverage. Our teams work on a 24/7 clock and we can cover you on weekends, evenings, holidays or in periods of high or crisis traffic.
  • We integrate seamlessly with any of your existing tools / platforms. Want us to moderate content using your licensed or proprietary tools? No problem.
  • Escalation procedures allow you to connect customers to your sales/service reps, protect your brand with Crisis Management, and we help you create and implement Social Media “Business Rules” and best practices.
  • Working with a team with 14+ years of experience.  We’ve solved the problems you are trying to solve in social media before.
  • We use a combination of artificial intelligence and people to achieve your desired results. Achieving peak budget efficiency relative to your goals.

Why consider Moderation Services from ICUC?

  • Create a safe, SPAM-free social environment for your customers.
  • Your social followers and fans deserve prompt attention to your social channel content
  • Your identity needs around-the-clock attention.  Coverage includes evenings, weekends, and holidays.
  • Coverage for any language and timezone you can come up with.  We have teams for everything.

The correct tone of an online community ensures a Brand’s social success. Content moderation helps improve your social presence by creating an atmosphere appropriate to your Brand’s community.

Let’s start talking right now

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