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about 2017-04-05T11:26:46+00:00

icuc.social is the world’s largest social media management agency

our journey to achieving this position started back in 2002,

before the term "social media" had ever been uttered

our story

Keith Bilous and Maurice Gingras founded ICUC in Winnipeg, Canada and Dominic Sparkes and Jasmine McGarr founded Tempero in London, England. Within months of each other, two companies had been created that went on to build the community moderation industry on different sides of the Atlantic.

As demand grew and social media evolved, both companies services expanded to encompass full service social media management and in 2011 such a product set attracted the attention of Aegis Media/iProspect who bought ICUC to bolster their ambitions in digital media in the US. Three years later, Dentsu Aegis Media acquired Tempero to increase ICUC’s footprint in EMEA.

Bringing us to date, 2016 saw the creation of icuc.social – the formal rebrand of both ICUC and Tempero and with over 600 people, in 35 countries, covering 50 languages 24/7, it is safe to say we are prepared for the next step in our journey – creating genuine common ground between brands and audiences across communities and social media.

our people

We are a people powered organisation.  Over 600 people in 30 countries create an engine that powers enterprise-level social media management. We have people from every walk of life and we harness that diversity to match our clients.

Add in our capability to cover any language you need and you have a resource that looks after your social spaces with real passion and indigenous knowhow.

Our management team is tasked with creating a truly unique working environment. One that offers flexibility for our clients and work/life balance for our team. Happy people create better work and we have a staff turnover that is less than a third of most agencies in the digital industry.

our emea team

Dom
CEO
drums, floyd, gin

Pete
Managing Director
spurs, chas, dave

Chris
Managing Partner: Growth
sailing, writing, binge-tv

Graeme
Head of Creative
beer, jazz, cats

Mick
Head of Insight and Innovation
coffee, code, campervans

Max
Head of Strategy
guitars, springsteen, bourbon

Rod
Operations & Communications Manager

bass, cooking, literature

Alice
Moderator
music, art, guitars

Ciaran
Strategist
neil young, bladerunner, arsenal

Christina
Senior Account Manager
italian, german, gardening

Vincenzo
Senior Analyst
italy, food, football

Stephen
Finance Director
football, tennis, holidays

Jose
Sony Spain Community Lead

music, photography, nature

Stuart
Designer
old cars, music, booze

Kelvin
Community Manager
cats, gigs, modern art

David
Creative
simply, the, best

Giulia
Account Manager
skiing, fashion, culture

Jack
Learning & Development Manager
books, crosswords, walking