icuc.social is the world’s largest social media management agency
our journey to achieving this position started back in 2002,
before the term "social media" had ever been uttered
Keith Bilous and Maurice Gingras founded ICUC in Winnipeg, Canada and Dominic Sparkes and Jasmine McGarr founded Tempero in London, England. Within months of each other, two companies had been created that went on to build the community moderation industry on different sides of the Atlantic.
As demand grew and social media evolved, both companies services expanded to encompass full service social media management and in 2011 such a product set attracted the attention of Aegis Media/iProspect who bought ICUC to bolster their ambitions in digital media in the US. Three years later, Dentsu Aegis Media acquired Tempero to increase ICUC’s footprint in EMEA.
Bringing us to date, 2016 saw the creation of icuc.social – the formal rebrand of both ICUC and Tempero and with over 600 people, in 35 countries, covering 50 languages 24/7, it is safe to say we are prepared for the next step in our journey – creating genuine common ground between brands and audiences across communities and social media.
We are a people powered organisation. Over 600 people in 30 countries create an engine that powers enterprise-level social media management. We have people from every walk of life and we harness that diversity to match our clients.
Add in our capability to cover any language you need and you have a resource that looks after your social spaces with real passion and indigenous knowhow.
Our management team is tasked with creating a truly unique working environment. One that offers flexibility for our clients and work/life balance for our team. Happy people create better work and we have a staff turnover that is less than a third of most agencies in the digital industry.
our emea team
drums, floyd, gin
Pete Managing Director
spurs, chas, dave
Chris Managing Partner: Growth sailing, writing, binge-tv
Graeme Head of Creative
beer, jazz, cats
Mick Head of Insight and Innovation
coffee, code, campervans
Max Senior Strategist
guitars, springsteen, bourbon
Operations & Communications Manager
bass, cooking, literature
music, art, guitars
neil young, bladerunner, arsenal
Christina Senior Account Manager
italian, german, gardening
Vincenzo Senior Analyst
italy, food, football
Stephen Finance Director
football, tennis, holidays
Sony Spain Community Lead
music, photography, nature
old cars, music, booze
Kelvin Community Manager
cats, gigs, modern art
simply, the, best
Lee Account Manager
gaming, gigs, cake.
Jack Learning & Development Manager
books, crosswords, walking